To inspire loyalty and dedication from your staff while truly offering opportunities for growth and developing your team is aspirational for any company.
Gallagher Convention Centre often boasts of our team’s experience and dedication. One such a team member is Anna Malaza. Anna’s is one of those stories that is intrinsically part of the Gallagher story.
Anna Malaza, or Mama Anna, as she is referred to by many on the property, started at Gallagher Convention Centre in 1993 when the business was officially opened.
As the company grew and vacancies became available, opportunities were created. Anna applied for the position of Switch Board Operator. She worked as a Switch Board Operator for three years when she was given a chance to assist in Gallagher’s Main Reception.
Noticing how much Anna enjoyed working with and assisting the clients, the company created the position of Guest Relations Officer for Anna to continue offering clients friendly and efficient service in Main Reception. Anna was later promoted to the role she holds today, Guest Relations Manager.
During her thirty years at Gallagher Convention Centre, Anna has seen the company grow into the premier event venue in Gauteng, offering superior, five-star service. To Anna, the high-profile guests she has met and assisted are some of her highlights of working at Gallagher. She is also very proud of the accolades she has been awarded in service to Gallagher.
In 2012 Anna was Awarded the Fernando Fontes Award. At Gallagher, this award is given to a staff member who has distinguished themselves during a particular year. In 2012, during a high-profile event, the guest speaker’s heel broke in reception minutes before she was to go onto the stage. Anna took off her shoes and gave them to the lady to wear. After the speaking engagement, Anna returned the speaker’s shoes, mended by our maintenance team.
Anna is very proud of her Gallagher long-service awards. As Gallagher celebrates our thirtieth birthday this year, Anna will celebrate thirty years of service.